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HELP!

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Face it, gone are the days when you could send out an application with a few simple man pages and a readme file. Today, what separates the professional applications from the amateurish ones is the quality of the documentation. If you want your application to sell, it needs a good help file with context-sensitive help.

But it doesn't stop there. How do you train new users? How do you print a decent manual? How do you put your information on the Web? It's enough to make your head spin.

Because face it: you weren't trained to be a documentation specialist. You were trained to be a programmer, and that's what you do. Of course, your company doesn't have money to hire someone to write the help file, and even if they did, it would take so long to teach the documentations person what needs to be written, that you might as well have written it yourself.

Heidi Schuppenhauer understands those issues. She is the author of the Sorcerer's Apprentice manuals, and the Mastering eDeveloper documentation, as well as documentation for several other products. She's spent the last 18 years or so doing the kind of work that can only be done by a programmer-turned-documenter. In this class she will teach you how to:

Create context-sensitive help files that are accessible from within eDeveloper (v8 on up).
Put that same online help on your website.
Create printable manuals.
Document your project for auditors and upper management.

using minimal time, money, or experience.

In the process you will learn some technical tips and tricks, like:

How to manage screen prints
How to create your own "stamps" complete with drop-shadows
Basics of computer artwork and fonts

Participants will receive ... what else? ... a Help file.

 

 


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